You have been an active user at Vulkan Vegas but now prefer to move your activities to another provider. In such a case, it is advisable to deactivate your Vulkan Vegas account as soon as possible. But how do you do this? Follow the guide below for a comprehensive explanation of the steps required to successfully deactivate your account.
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Vulkan Vegas Account Deletion
With many online services, you can delete your account in the user settings. However, this is not always the case with gambling providers: as with many competitors, you must contact Vulkan Vegas support in writing and declare your wish to permanently delete your user account.
You do not need to use a special form to send a message to [email protected], but simply write a short note. It is advisable to mention that you would also like your personal data to be deleted and that you would like to be notified if the deletion is successful. A Vulkan Vegas representative will usually reply within a few hours, but in exceptional cases it may take a day or two.
ImportantBefore requesting an account cancellation, check your account balance. If you still have money in your account, withdraw it first, otherwise Vulkan Vegas will most likely deny you access to it.
At least that's what we infer from a clause in the terms and conditions that states: "If your account is cancelled, suspended or terminated, no refund will be made and you will not receive any additional credit in the form of cash or other compensation."
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Step-by-step guide to deleting your Vulkan Vegas account
- Check in advance whether there is still money in your account and have it paid out.
- Contact Vulkan Vegas Support at [email protected].
- Inform them that you want to deactivate your Vulkan Vegas account and never use it again.
- Request that your personal data also be removed from the server.
- Request written confirmation of successful deletion.
Data protection in the online casino
Unfortunately, it is not clear from the Vulkan Vegas terms and conditions what happens to your private data when your account is terminated. Although the casino emphasises that it takes data security very seriously and never shares the information it receives from its customers with third parties, there is no indication of the whereabouts of the data after the account has been terminated. A Volcano Vegas promotion code we still offer.
At most online casinos, customer data is often retained for many years after an account has been deactivated. The reason for this is that many players simply create a new account after cancelling their old account in order to receive the welcome bonus back.
As a result, it is likely that Vulkan Vegas will retain your data for the time being in order to take action against abusive behaviour. For this reason, it is important that you inform support by e-mail that you wish to delete your personal data completely.
If you wish to delete your casino accountthe step-by-step guide to closing your casino account will certainly help you.
Volcano Vegas facts
Vulkan Vegas, not to be confused with LeoVegas, is a very new online gambling company that only opened its doors in 2016. Brivio Limited, the company behind the casino, which is part of the Invicta Networks N.V. Group, is headquartered in Cyprus and has a gambling licence for Curacao.
However, since this is not as highly regarded in the gambling industry as a licence from the Malta Gaming Authority, some players choose to look for another provider that has the aforementioned licence. Unfortunately, in contrast to the competition, Vulkan Vegas does not perform well in other respects either: for example, the welcome bonus must be played through in only five days, and the slot selection is also limited.
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- Summary: Cancellation of your Vulkan Vegas account is only possible by email via Vulkan Vegas Support.
- Unfortunately, Vulkan Vegas does not specify what happens to your personal data when you delete it.
- It can be assumed that your data will remain on the server for the foreseeable future, even after deletion.
- Your personal information will not be disclosed to third parties at any time, subject to the terms and restrictions.
- Nevertheless, request the deletion of your personal data in your e-mail.
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